At Fab Forty Plus, we craft each product with care and a commitment to quality. While we hope you love everything you receive, we understand that unexpected issues can occur. In such cases, we're here to support you.

1. Can I return or get a refund for my order?

Due to hygiene and safety regulations applicable to cosmetic and skincare products, we are unable to accept returns or issue refunds once a product has been opened or used. However, we do offer a replacement or store credit in the situations listed below — including for genuine product-related skin reactions.

2. Under what conditions can I request an exchange, replacement, or store credit?

We offer an exchange, replacement, or store credit if:

• You received the wrong product
• Your product was damaged during delivery
• The item delivered was expired
• You experienced a genuine adverse skin reaction to the product, subject to review

3. How do I request an exchange?

Contact us within 48–72 hours of delivery at info.fabfortyplus@gmail.com with:

• Clear photos (and an unboxing video, where applicable)
• A short description of the issue

4. Is media proof required for damage claims?

Yes. The damage must be clearly visible in the photo/video. If valid proof is not shared within the 48–72 hour window, we'll still review your request on a case-by-case basis, but we recommend reaching out as early as possible.

5. How should I pack the product for return?

• Return items in their original packaging with the outer box and protective layers, where possible.
• Improperly packaged or damaged products may affect eligibility for exchange — please reach out if you're unsure how to pack a return.

6. In which cases will an exchange be denied?

An exchange may be declined if:

• The product shows signs of misuse or tampering unrelated to the reported issue
• The original seal or serial number is missing (for wrong-item/damaged/expired claims)
• The claim falls outside our review window without reasonable explanation

7. What happens after the returned product reaches you?

On receipt of the returned product, we will inspect it and validate the claim. Once approved, a replacement or store credit will be issued. If the product is found ineligible, we'll let you know the reason and courier it back to you.

8. When will my replacement be shipped?

We'll arrange a reverse pickup and dispatch a replacement within 24–48 hours of approval, subject to stock availability.

9. What if I receive an open or tampered package?

Please do not accept the delivery. Take photos if possible and contact us immediately at info.fabfortyplus@gmail.com — we'll help resolve this quickly.

10. What if I simply don't like the product?

As with most cosmetic products, we're unable to offer a refund or exchange for a change of preference once a product has been opened, since skincare results and preferences vary by individual. If you're unsure which product is right for your skin, our team is happy to help before you order — reach out anytime at info.fabfortyplus@gmail.com.

11. What if the product causes a reaction on my skin?

We take this seriously. Please stop use immediately, contact us at info.fabfortyplus@gmail.com within 48–72 hours with photos and a brief description, and our team will review your case for a replacement or store credit. We always recommend a patch test before first use of any new skincare product.

Fab Forty Plus (Bud Naturals)

Email: info.fabfortyplus@gmail.com

Phone: +91 7048978717

Address: Gola Market, Partap Gali, Khabas Pura, Daryaganj, Shop No. 3071, New Delhi – 110002

GSTIN: 07BYLPG8928H1ZZ